We provide AcuGraph in complete package options to meet your needs. All AcuGraph packages include hardware, software, and 1 year of service and support. Just choose the package that’s right for you!
AcuGraph Professional Hardware
1 Year Enterprise
Service & Support*
Unlimited Active Patients
Use on up to 10 Devices
Enhanced Support and Warranty
All Access Training Pass
*AcuGraph 5 Service and Support requires an annual service plan. Service plans will auto-renew after the first year at the existing level for active accounts, and can be upgraded or downgraded as needed. Current annual service options are:
$295 for Basic service
$495 for Professional service
$695 for Enterprise service
Call us at 208.846.8448 to discuss options.
Compare AcuGraph 5 Packages
Q: Do I have to pay for service and support for AcuGraph 5?
A: AcuGraph 5 includes many software features that require ongoing service and support. These packages includes Professional or Enterprise level software, service, support, upgrades and Training for the first year. You will not need to pay additional for service and support for AcuGraph during this period. When this 1 year period expires, to continue using AcuGraph 5, a service and support contract renewal will be required, with renewal prices starting as low as $295 per year.
Q: How long has AcuGraph been on the market?
A: The first AcuGraph units became available in 2003. The system has been continually upgraded and developed since then.
Q: What kind of computer do I need to use AcuGraph?
A: Any laptop running Windows 7, 8 or 10, or Macintosh OSX 10.10 or newer.
Q: Can I install AcuGraph on more than one computer?
A: Yes, your AcuGraph 5 software service and support license covers up to 10 computers, depending on your service level. If you need to install it on more than your current plan allows, you can choose to upgrade to a larger plan an added fee.
Q: Is tech support included?
A: Yes, AcuGraph includes technical support and installation assistance as part of your AcuGraph 5 service package.
Q: What about a warranty?
A: AcuGraph includes a 1-year, free-replacement warranty. If you have a problem, we will replace it. Members of the Enterprise plan have ongoing warranty coverage as part of their service as long as the service plan continues uninterrupted.
Q: Is AcuGraph returnable?
A: You can return AcuGraph anytime during the first 30 days for a no-hassle refund. If you don’t love it, don’t keep it.
Q: Are the parts of the system replaceable?
A: Sure thing! If you break or wear out something outside the warranty period, you can just replace that part.
Q: What about upgrades?
A: We’re constantly developing and improving the AcuGraph software. The system will tell you when there’s an update ready to install. Updates are included with your service and support package.
1875 N. Lakes Place
Meridian, ID 83646
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