We make every effort to make AcuGraph as easy as possible to install and use. In the event that things don't go quite as smoothly as we hope, we have also created some tutorials to help solve the most common problems we come across.
To get started, select your operating system here:
Select your operating system to get specific instructions for installing and running AcuGraph 5:
SPECIAL NOTICE FOR MAC USERS: 5.1.3 is a major update which eliminates Mac OS 10.9 as a supported operating system. If any of the computers you use for AcuGraph 5 cannot be upgraded beyond Mac OS 10.9 (Mavericks 10.9 is not supported, Yosemite 10.10 is supported) do not install this upgrade on ANY of your computers.
188.8.131.52 — January 29, 2018
Corrects rare crash with large patient database on a slower computer while syncing data to the cloud.
Corrects problem starting AcuGraph when no internet connection is available.
Corrects interface sizing errors when visiting the Home Care tab for the first time.
Minor improvement to the PIE score calculations.
Corrected minor drawing error on the Ratios graph.
184.108.40.206 — January 23, 2018
Performance improvements to several of the graphs, including PIE, Horary, and Energy Cycle.
Resolves an issue that would prevent AcuGraph from shutting down correctly in Windows.
Improves performance and system impact when syncing to the AcuGraph cloud.
220.127.116.11 — January 2, 2018
Corrected error preventing saving of home care notes.
Corrected issue displaying incorrect exam results when printing, emailing, or saving a report to PDF.
Updated end user license agreement.
Corrected a crash that could happen during background cloud sync.
Various other minor improvements to stability and user experience.
5.1.3 — December 20, 2017
Much simpler patient navigation and exam workflow with new home screen.
Quick exam shortcut right from patient list.
Improved account management with one-click access to all account resources and training.
Improved support for patient attachments.
Large improvement to patient data synchronization through the cloud.
Various stability and performance improvements.
18.104.22.168 — February 8, 2017
Resolves an issue preventing graphs from appearing immediately after an exam on some versions of Windows
22.214.171.124 — February 6, 2017
Custom treatment protocols now available in the reference section
Patient pictures now visible in the patient list
Revised and expanded dietary recommendations
Various stability and performance improvements
126.96.36.199 — September 20, 2016
Full compatibility with Mac OS X 10.12 Sierra
Improvements to the workflow for capturing patient images with an attached webcam
Various stability and performance improvements
188.8.131.52 — August 8, 2016
Speed and performance improvements
184.108.40.206 — August 1, 2016
Corrects an issue with loading the patient list very slowly in certain cases
220.127.116.11 — July 25, 2016
Adds ability to capture patient images directly in acugraph from attached webcams
Notes templates are now alphabetized
Corrects an issue where the AcuGraph window would sometimes appear partially off screen when launching
Improves handling of birthdates for patients
Improves how AcuGraph determines when a patient was last seen
Improves offline mode notifications
Corrects some printing errors with poor pagination
18.104.22.168 — March 21, 2016
Corrects error that causes AcuGraph to lock up when comparing graphs on Windows
Improves detection of duplicate patients when adding a new patient or editing an existing patient record
Corrects issue that prevents upgrading from AcuGraph 4 to AcuGraph 5
22.214.171.124 — March 15, 2016
Corrected an issue with meridians appearing with incorrect imbalance colors when in graph comparison.
Corrected an issue preventing adding body points to a treatment plan when an ear point of the same name was already in the treatment plan.
Corrected an issue with clearing the password fields when changing a user’s password.
Added the Entry and Exit points to the meridian popup that appears when clicking on a meridian in a graph.
Corrected copyright date.
Added ability to add file attachments to patient history.
Corrected issue that removed left and right labels in the exam screen.
Added new icon to graphs that have had imbalances overridden.
Corrected abbreviations for meridians when adding a new custom treatment.
Improved layout of exam reports when emailing or saving to PDF on Windows.
Added ability to email patient records from the patient file, in addition to emailing an exam report.
Added annotations to patient file to indicate when a report has been delivered via email, pdf, or print.
Added annotations to patient file to indicate which user created each record.
Improved the ability to add patient pictures, and corrected rotation error when importing rotated images.
Improved user interaction in the Chief Complaint screen.
Added thumbnail of the custom cover page for reports.
When more than one imbalance recommends a certain food, that food is now turned green and underlined to indicate it is highly recommended.
Added ability to remember the way the patient list had been sorted.
Added ability to select multiple TCM patterns for each meridian in the dietary recommendations tab.
Improved the way that AcuGraph re-checks for splits, making the rechecking go in anatomical order.
Improved the graph screen with better highlighting of the current point input field.
Massive improvement to cloud syncing
Improved cases of AcuGraph “locking up” or “freezing” for an extended period of time on Windows.
126.96.36.199 — November 3, 2015
Corrected an issue on Windows that tried to delete an exam when using the backspace key while typing home care instructions.
Added a new feature to click on the small home icon in the treatment plan to select or deselect all the points for home care.
Added mouse hover hints to the treatment type buttons to help make it easier to remember what each button does.
Added new password reset procedures to simplify dealing with a forgotten password.
Improved timing on certain cloud sync operations.
Corrected an issue when entering a patient with the same name as an existing patient.
Minor user interface updates for Windows to help some fonts and labels fit better.
188.8.131.52 — October 19, 2015
Corrected text that was being cut off on the screening report when printing from Windows.
Corrected issue that prevented AcuGraph from starting up correctly on Windows when approaching the patient limit for the subscription.
Corrected issue that prevented manual edits to exam values from updating the state of meridians.
Corrected an issue that was showing the wrong report.
Corrected error in Exam History that was showing incorrect imbalance counts.
Added ability to edit screening report text, and added that text to the screening report.
Empty report sections are now completely hidden rather than printed with “this section does not have anything to print” or similar.
General UI Improvements.
Corrected labeling of Auricular points when printing.
Improved functionality of the “Patient Needs Follow-up” flag.
Improved the usability of the Reference section when looking up points by type.
Corrected an issue that was showing incorrect imbalances when comparing exams.
Improved the display of the point side indicator when performing exams.
Added a new feature to allow moving an exam to another patient.
Added “Delete Exam” to the edit menu.
184.108.40.206 — September 25, 2015
Added ability to print any treatment point images marked as “treat at home” in the treatment plan
Improved the date chooser for specifying patient birthdates
Corrected errors sending certain types of email reports
Graphs now respect the Proportional / Fixed calculation setting in preferences
Various improvements to the behavior and icons when comparing exam records
220.127.116.11 — September 22, 2015
Corrected error adding new patients
Improved navigation in email delivery window
18.104.22.168 — September 21, 2015
Reference Section responds to mouse correctly in Windows
State selection fixed in Preferences
Improvements to upgrade process
Corrected driver installation errors for Mac OS X
Removed broken Spanish language options
22.214.171.124 — September 15, 2015
Huge speed improvement on Windows with larger patient databases
Improved upgrade process
Better handling of archived patients
Now auto-uninstalls AcuGraph 4 to avoid database conflicts
126.96.36.199 — September 14, 2015
Corrects issues with generating PDF reports
Corrects some issues with upgrading from AcuGraph 4
Corrects some spelling errors
Improved upgrade notification and installation process